Structure

Introduction

Process of Communication

System Processing

Rapport

Negotiating Techniques and Anchoring

Developing Awareness

I Am Certain to Fail

Towards Your future

Learning Outcomes

Module 1 – Introduction.
On successful completion of this module the candidate will be able to:

Identify the uses of NLP giving ways it can be used as a psychological tool.

Describe the process of selling including sales presentation and the art of selling.

Evaluate to what end might “professional persuaders” use communication skills and show what is meant by “clear and effective communication”.

Module 2 – Process of Communication.
On successful completion of this module the candidate will be able to:

Define the following methods of communication:
Body Language
Verbal communication
Written communication

Introduce the “sender and receiver” communication process.

Examine the Three Position Concept and what it achieves.

Describe situations when we can use the Three Position Concept giving commentary used in these modes.

Investigate the organs that are responsible for seeing, hearing and feeling and show the reactions individuals have to senses that have priority over others.

Summarise the visual processing system including identification points and observable physical traits.

Evaluate the auditory processing system giving identification points and observable physical traits.

Module 4 – Rapport.
On successful completion of this module the candidate will be able to:

Define the common findings you will establish by studying people.

Evaluate rapport building and show what it implies.

Module 5 – Negotiating Techniques and Anchoring.
On successful completion of this module the candidate will be able to:

Summarise the following negotiating techniques:
Chunking-up
Chunking-down
Anchoring

Identify the importance of generating the correct feelings in anchoring, illustrate some anchors that should be immediately recognisable and give the four signs of happiness and well-being.

Explain how you would build your own Self-Motivation Anchor.

Module 6 – Developing Awareness.
On successful completion of this module the candidate will be able to:

Identify the features of worry.

Discuss the steps that can help stop you worrying.

Summarise theories on how to attain freedom from the restricting forces of other people.

Module 7 – I Am Certain to Fail.
On successful completion of this module the candidate will be able to:

Define the expression “talking yourself down”.

Explain how you would go about changing your state of thought and why it is important to reinforce yourself.

List examples of how you might question your internal dialogue.

Module 8 – Towards Your future.
On successful completion of this module the candidate will be able to:

Describe blame and give three useful rules to remember when setting outcomes for your life.

Identify the wider consequences of achieving your outcome.