Communication Skills
Level 3
 
Title of learning programme Communication Skills
Programme level 3
Duration of learning programme 11 weeks x 10 hours*
Total number of learning hours per programme 110**

* Unlike traditional schools, colleges or universities, there are no terms, semesters, or specified intake dates for our uniquely flexible distance education courses. Our system of continuous enrolment means that our students can enrol on any day and at any time of the year. This allows our students the freedom to plan their studies to fit in with their lifestyle or work commitments.

** Please note that this is only an approximate figure and is dependant upon how much time you can dedicate to your studies and also how well you grasp the learning concepts in the course material. Furthermore, at the end of each module there is a question paper which needs to be completed and returned to your personal tutor.

Structure
 
Module Module Title
1 Defining Communication
2 Avoiding Ambiguity
3 Writing Efficiently
4 Effective Listening and Receiving Communications
5   Communicating by Telephone
6   Writing Letters
 

Learning Outcomes
 
Module 1 – Defining Communication.
On successful completion of this module the candidate will be able to:
  Learning Outcome
LO1 Define Communication and discuss the basic principles thereof
 
Module 2 – Avoiding Ambiguity.
On successful completion of this module the candidate will be able to:
  Learning Outcome
LO1 List and explain the elements involved in communication
 
Module 3 – Writing Efficiently.
On successful completion of this module the candidate will be able to:
  Learning Outcome
LO1 Explain the skills that need to be learnt in order to write efficiently
 
Module 4 – Effective Listening and Receiving Communications.
On successful completion of this module the candidate will be able to:
  Learning Outcome
LO1 Summarise the nature of effective listening and receiving communications
 
Module 5 – Communicating by Telephone.
On successful completion of this module the candidate will be able to:
  Learning Outcome
LO1 Discuss the points to bear in mind when communicating by telephone
 
Module 6 – Writing Letters.
On successful completion of this module the candidate will be able to:
  Learning Outcome
LO1 Summarise the factors that should be taken into account when writing letters

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