Communication Techniques
Level 2 |
Title of learning programme |
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Communication Techniques |
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Programme level |
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2 |
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Duration of learning programme
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6 weeks x 10 hours* |
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Total number of learning hours per programme |
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60** |
* Unlike traditional schools, colleges or universities, there are no
terms, semesters, or specified intake dates for our uniquely flexible
distance education courses. Our system of continuous enrolment means that
our students can enrol on any day and at any time of the year. This allows
our students the freedom to plan their studies to fit in with their
lifestyle or work commitments.
** Please note that this is only an approximate figure and is dependant
upon how much time you can dedicate to your studies and also how well you
grasp the learning concepts in the course material. Furthermore, at the end
of each module there is a question paper which needs to be completed and
returned to your personal tutor.
Module |
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Module Title |
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1 |
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Defining Communication |
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2 |
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Speaking and Writing Efficiently |
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3 |
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Avoiding Ambiguity |
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4 |
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Effective Listening and Receiving Communications |
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5 |
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Communicating by Telephone |
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6 |
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Writing Letters |
Module 1 –
Defining Communication.
On successful completion of this module the candidate will be able to: |
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Learning
Outcome |
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LO1 |
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Define Communication and discuss the basic principles thereof |
Module 2 – Speaking and Writing Efficiently.
On successful completion of this module the candidate will be able to: |
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Learning
Outcome |
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LO1 |
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Explain the skills that need to be learnt in order to speak and write
efficiently |
Module 3 – Avoiding Ambiguity.
On successful completion of this module the candidate will be able to: |
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Learning
Outcome |
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LO1 |
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List and explain the elements involved in communication |
Module 4 – Effective Listening and Receiving Communications.
On successful completion of this module the candidate will be able to: |
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Learning
Outcome |
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LO1 |
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Summarise the nature of effective listening and receiving communications |
Module 5 – Communicating by Telephone.
On successful completion of this module the candidate will be able to: |
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Learning
Outcome |
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LO1 |
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Discuss the points to bear in mind when communicating by telephone |
Module 6 – Writing Letters.
On successful completion of this module the candidate will be able to: |
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Learning
Outcome |
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LO1 |
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Summarise the factors that should be taken into account when writing
letters |
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