Executive Office Skills
Level 3

 
Title of learning programme Executive Office Skills
Programme level 3
Duration of learning programme 11 weeks x 10 hours*
Total number of learning hours per programme 110**

* Unlike traditional schools, colleges or universities, there are no terms, semesters, or specified intake dates for our uniquely flexible distance education courses. Our system of continuous enrolment means that our students can enrol on any day and at any time of the year. This allows our students the freedom to plan their studies to fit in with their lifestyle or work commitments.

** Please note that this is only an approximate figure and is dependant upon how much time you can dedicate to your studies and also how well you grasp the learning concepts in the course material. Furthermore, at the end of each module there is a question paper which needs to be completed and returned to your personal tutor.

Structure

 
Module Module Title
1 Customer Services
2 Personnel Administration
3 Project Management
4 Communications
5   Training Administration
 

Learning Outcomes

 
Module 1 – Customer Services.
On successful completion of this module the candidate will be able to:
  Learning Outcome
LO1 Summarise your understanding of “a customer’s needs”
 
Module 2 – Personnel Administration.
On successful completion of this module the candidate will be able to:
  Learning Outcome
LO1 Examine the role taken by an Administrator in Personnel
 
Module 3 – Project Management.
On successful completion of this module the candidate will be able to:
  Learning Outcome
LO1 Recognise what constitutes a ‘project’ and understand the importance of its proper planning
 
Module 4 – Communications.
On successful completion of this module the candidate will be able to:
  Learning Outcome
LO1 Identify different forms of communication discussed in this unit
 
Module 5 – Training Administration.
On successful completion of this module the candidate will be able to:
  Learning Outcome
LO1 Discuss the training skills and methodology which may be used to further develop your training career

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