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Executive Office Skills
Level 3 |
| Title of learning programme |
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Executive Office Skills |
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| Programme level |
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3 |
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| Duration of learning programme
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11 weeks x 10 hours* |
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| Total number of learning hours per programme |
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110** |
* Unlike traditional schools, colleges or universities, there are no
terms, semesters, or specified intake dates for our uniquely flexible
distance education courses. Our system of continuous enrolment means that
our students can enrol on any day and at any time of the year. This allows
our students the freedom to plan their studies to fit in with their
lifestyle or work commitments.
** Please note that this is only an approximate figure and is dependant
upon how much time you can dedicate to your studies and also how well you
grasp the learning concepts in the course material. Furthermore, at the end
of each module there is a question paper which needs to be completed and
returned to your personal tutor.
| Module |
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Module Title |
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1 |
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Customer Services |
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2 |
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Personnel Administration |
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3 |
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Project Management |
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4 |
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Communications |
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| 5 |
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Training Administration |
Module 1 –
Customer Services.
On successful completion of this module the candidate will be able to: |
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Learning
Outcome |
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| LO1 |
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Summarise your understanding of “a customer’s needs” |
Module 2 – Personnel Administration.
On successful completion of this module the candidate will be able to: |
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Learning
Outcome |
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| LO1 |
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Examine the role taken by an Administrator in Personnel |
Module 3 – Project Management.
On successful completion of this module the candidate will be able to: |
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Learning
Outcome |
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| LO1 |
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Recognise what constitutes a ‘project’ and understand the importance of
its proper planning |
Module 4 – Communications.
On successful completion of this module the candidate will be able to: |
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Learning
Outcome |
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| LO1 |
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Identify different forms of communication discussed in this unit |
Module 5 – Training Administration.
On successful completion of this module the candidate will be able to: |
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Learning
Outcome |
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| LO1 |
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Discuss the training skills and methodology which may be used to further
develop your training career |
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