Retail Management
Level 4
 
Title of learning programme Retail Management
Programme level 4
Duration of learning programme 11 weeks x 10 hours*
Total number of learning hours per programme 110**

* Unlike traditional schools, colleges or universities, there are no terms, semesters, or specified intake dates for our uniquely flexible distance education courses. Our system of continuous enrolment means that our students can enrol on any day and at any time of the year. This allows our students the freedom to plan their studies to fit in with their lifestyle or work commitments.

** Please note that this is only an approximate figure and is dependant upon how much time you can dedicate to your studies and also how well you grasp the learning concepts in the course material. Furthermore, at the end of each module there is a question paper which needs to be completed and returned to your personal tutor.

Structure
 
Module Module Title
1 Retail
2 Classifications of Retailers
3 Population Trends
4   Store Layout and Image
5   Ordering and the Receiving Function
6   Security
7   Merchandising
8   Housekeeping
9   Customer Relations and Buying Behaviour of Customers
10   Stocktaking
11   Staff
12   Budgets
 

Learning Outcomes
 
Module 1 – Retail.
On successful completion of this module the candidate will be able to:
  Learning Outcome
LO1 Define Retailing
 
Module 2 – Classifications of Retailers.
On successful completion of this module the candidate will be able to:
  Learning Outcome
LO1 Examine the Retailers Classification systems discussed in this unit
 
Module 3 – Population Trends.
On successful completion of this module the candidate will be able to:
  Learning Outcome
LO1 Explain how Trends influence Retail Patterns
 
Module 4 – Store Layout and Image.
On successful completion of this module the candidate will be able to:
  Learning Outcome
LO1 Summarise the importance of Image and how store layout can influence this image
 
Module 5 – Ordering and the Receiving Function.
On successful completion of this module the candidate will be able to:
  Learning Outcome
LO1 Explain how to establish a controlled receiving system
 
Module 6 – Security.
On successful completion of this module the candidate will be able to:
  Learning Outcome
LO1 Examine the Importance of Security in Retail Management
 
Module 7 – Merchandising.
On successful completion of this module the candidate will be able to:
  Learning Outcome
LO1 Define “Merchandising”
 
Module 8 – Housekeeping.
On successful completion of this module the candidate will be able to:
  Learning Outcome
LO1 Identify the factors that contribute towards a safe and healthy workplace
 
Module 9 – Customer Relations and Buying Behaviour of Customers.
On successful completion of this module the candidate will be able to:
  Learning Outcome
LO1 Explain why customer relations is one of the most important aspects of any business
 
Module 10 – Stocktaking.
On successful completion of this module the candidate will be able to:
  Learning Outcome
LO1 Discuss why stock take is done
 
Module 11 – Staff.
On successful completion of this module the candidate will be able to:
  Learning Outcome
LO1 Examine the importance of Staff motivation and training
 
Module 12 – Budgets.
On successful completion of this module the candidate will be able to:
  Learning Outcome
LO1 Define the word “Budget”

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